Associate Manager - Insurance Operations
Location: Mumbai
Upstox Mission & Values
To make every Indian a financially Independent individual. Upstox's values are: Customer First, Ownership and Collaboration
44
eNPS Score
- Job Info
- Why Upstox
The Upstox Story:
Upstox is one of India's leading fintech companies with a mission to simplify trading & investing to make it easily accessible to the masses. We aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with our state-of-the-art trade & investment platform and commission-free pricing. We offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more.
By focusing on our customers’ needs and equipping them with personalised yet powerful tools, we witnessed a steep growth of 800% in our customer base from 25 Thousand in 2017 to 2 Lakh in 2019. With 1500% growth in 2020, currently, over 10 million customers trust us with their investment decisions, thus setting us on the course to become an industry-leader in the country.
Our mission is simple - to break down the complexities of investing and make it more effortless, accessible, affordable, and easy for the masses to adopt. This key principle when infused with intuitive design and leading-edge technology will help us empower every Indian to take control of their investments.
RKSV Securities was founded by Ravi Kumar and Shrinivas Viswanath in 2009 and was soon graced by Kavitha Subramanian as the third co-founder in 2016. Backed by Ratan Tata, Upstox had raised $4 million in Series A funding in early 2016 that was led by Kalaari Capital. The Series B funding round scaled multifold and witnessed an investment of $25 million by US-based investment firm - Tiger Global Management in September 2019.
We have a team of highly skilled technology and finance professionals, and are currently looking for highly motivated field experts to be part of our high-energy team.
Here is what you need to know about this role:
Job Title: Associate Manager - Operations (Full-time)
Location: Mumbai
Job description summary:
-Support Insurance Business in achieving the Issuance and servicing objectives
-Coordinate with Insurers and internal/external functions to ensure smooth functioning
-Funnel monitoring, analysis & management reporting
-Review existing journey and processes for enhancement
-Develop new processes and draft SOPs
-Monitor and enhance ISP dependent processes like physical medicals, pcvc, calling efforts & requirement reviews
-Close coordination with product & tech for product onboarding Drive Issuance & Renewals
-Identify and implement new interventions for improvement
-Regular cadences with Insurers
-Identify and drive Projects for process enhancement
-Responsible to build communication and servicing touchpoints
What do you need to bring?
3-5 years of work experience in Insurance sector
Claims & Servicing experience
Relationship Management skills
Go getter & works independently
If you fit the above description, we would love to connect with you! APPLY NOW!
Upstox is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics.
Working at Upstox
Overall Culture Score
4.5/5
CEO Score
Top
5%
Ravi Kumar
Top 5% of Similar Sized Companies on Comparably
Reviews from current employees
We work as a family.
Its best in the industry
Learning something new everyday here
Videos
Diversity at Upstox
Top
50%
Gender Score
As rated by current employees on Comparably
Top
25%
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- Performance Bonus
- Employee Stock Purchase Plan
- Office Perks
- Unique Office Space
- Work From Home Policy
eNPS
| 56% | Promoters |
|---|---|
| 32% | Passive |
| 12% | Detractors |
Upstox's Employee Net Promoter Score (eNPS) is 44, as rated by 124 employees. This means 56% of Upstox employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at Upstox
- Our employees say, there are ample complex problems to solve and now is just the beginning!
- Upstox provides a great platform to learn and implement your learning.
- The sense of ownership given to employees makes us feel belonged!