Ordermark’s mission is to become a trusted partner to restaurants everywhere, offering products and services that help restaurants adapt to changing consumer trends and technology. We pride ourselves in building a team of world-class thinkers and innovators to revolutionize the restaurant industry, empowering our customers to tap into new markets.
Ordermark helps restaurants and virtual kitchens aggregate mobile orders across all the major online ordering service providers into a single dashboard and printer. Powered by Ordermark's leading restaurant technology platform, Nextbite serves the fast-growing food on-demand revolution by empowering existing restaurants everywhere to serve more customers and earn more revenue. Nextbite, creates delivery-only restaurant concepts with high-quality, chef-inspired menus available through delivery apps. This combined offering helps restaurants increase efficiency and grow profits, creating successful food service across the country.
By joining Ordermark you will have a front row seat to the rapidly changing restaurant landscape and the explosive online ordering industry.
*Ordermark has implemented a COVID-19 vaccine policy that all staff will be required to follow (with or without reasonable accommodations) in order to perform any in-person job functions or attend any in-person team events. If you have any questions on this policy, we will connect you with the appropriate People Ops team member for answers as we engage in the interview process.
About the Role
We are looking for a rockstar Sales & Marketing Technology Manager to join our growing revenue operations team. You will be an instrumental player in owning our Sales and B2B marketing technology stack and driving how it shapes and impacts the operations of our business. This individual will deliver both tactical, process support for the sales team and participate in strategic system architecture discussions with the systems integrations and data science teams. Additionally, you will identify process gaps and work with stakeholders to define the ideal state and build something better!.
We are looking for a self-motivated, creative person with analytical, problem-solving, and organizational skills and the ability to adapt quickly to shifting priorities. Someone with an innate desire to understand processes and continuously improve them with technology/automations will thrive in this role.
The impact you will have:Manage the sales and B2B marketing tech stacks, inclusive of identifying, integrating, and implementing new tools, deprecating unneeded tools, and optimizing existing tools and processes to maximize team efficiency.Meticulously monitor, enrich, and drive a high degree of data integrity across Salesforce CRM and connected platforms.Represent Sales and B2B marketing in technical and business discussions relative to future system and data architecture direction ensuring that we make key business decisions with confidence.Build and implement a strategy to deliver world-class systems and tools, including SalesForce, to optimize and deliver for an exceptional full customer journey.Lead departmental projects and translate business needs into actionable projects for you to act upon.Collaborate with Revenue Operations, System Integrations, and Data Science teams to build a cohesive and unified view of revenue data.Ensure high adoption of systems and constantly look for additional use cases to drive system value.Hover between scalability and agility, implementing automation to drive efficiency while balancing short vs long term capabilities.Build efficient reports, and impactful dashboards to display metrics to users and executives.Continuously review the current technology architecture to identify weaknesses and propose opportunities for improvements or changes to enable new use cases/functionality.Own documentation and training for all active systems.
What you bring to the role:Bachelor’s degree in business, marketing, management information systems, or related field.5+ years of successful experience implementing, and administering software tools like SalesLoft, Zoominfo, Gong, Pardot, SpekIt, LinkedIn Navigator, and Spiff.1-3 years of experience in process and system development on the Salesforce platform.Advanced understanding of sales, service, and marketing’s presence in Salesforce.Experience in administering daily tasks, consulting with stakeholders to understand their needs, and building elegant solutions that follow Salesforce’s best practices.Experience leading the vendor sourcing process including drafting RFPs, collaborating with internal stakeholders to define requirements, and calculating ROI to justify spend.Knowledge of software companies’ sales cycle, sales process, buyer’s journey, and key metrics, preferably in high-growth environments.Understanding of the foodservice industry a plus.Ability to work quickly with little direction, but simultaneously not be afraid to slow things down when needed to understand all aspects of a challenge.Experience implementing a marketing automation platform like Pardot or Marketo a plusAbility to meticulously document data structure and system processes.
What we offer:A team that has transitioned to remote work impressively, and remains highly collaborative and connectedExcellent growth opportunity, and stock options for all full-time employeesMedical, dental and vision (90% covered by Ordermark; 50% for dependents) - eligible immediatelyUnlimited PTO and paid company holidays401k - eligible immediately$60/month reimbursement for online-ordered mealsBonusly - a team recognition platform with fun rewardsWe pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy and passion.
Ordermark participated in Techstars, Boulder in Spring 2018, and has raised $150 million. We are headquartered in Los Angeles, and are looking to significantly grow our team while continuing to reach restaurants and consumers across the country.
Our team is made up of people from diverse backgrounds, collaborating daily across time zones. We believe cross-pollination is one of the best ways to foster community and new ideas. For that reason we encourage people from all backgrounds to apply to any of our positions.
Thank you for your interest in Ordermark - we’re reviewing impressive candidates every day, and will do our best to reach out to you as quickly as possible!