Sr. AI Automation Engineer | Firstup Jobs
Sr. AI Automation Engineer
Remote - US
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Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?


Position Overview
 
We are hiring a Sr. AI Automation Engineer to transform how work gets done at Firstup by eliminating manual processes and increasing operational throughput using AI-driven systems. This role focuses on building and deploying automation pipelines, AI agents, and internal tools that deliver measurable business impact and scalable efficiency.

Responsibilities

  • Identify high-friction workflows and replace them with AI-driven automation  systems 

  • Design, build, and deploy AI agents and automation pipelines across business  functions 

  • Redesign workflows to transition from human-assisted to fully automated  execution where viable 

  • Integrate AI systems with internal platforms such as CRM, analytics, and support  tools 

  • Develop RAG-based knowledge systems and internal copilots to improve access to  information 

  • Rapidly prototype, test, and deploy production-grade AI solutions 

  • Define KPIs and measure the impact of automation and AI initiatives 

  • Optimize systems for performance, cost efficiency, and scalability

    • Minimum Qualifications

  • Bachelor’s degree in computer science, engineering, or related field, or equivalent  practical experience 

  • 5+ years of experience deploying AI/ML systems in production environments 

  • Strong experience with LLMs, RAG architectures, vector databases, and agent  frameworks 

  • Proficiency in Python or similar programming languages and strong software  engineering fundamentals (APIs, system design, scalability) 

  • Experience integrating AI systems into enterprise tools and workflows 

  • Familiarity with automation/orchestration tools and evaluation frameworks 

  • Strong analytical and problem-solving skills with a metrics-driven mindset 

  • Ability to operate with high execution velocity from prototype to production

    • Firstup expects the base salary for this role to be between $120,000-$175,000. The starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

    Why Firstup?
     
    Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
     
    If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
     
    We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
     
    Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.


    #LI-TM1
    #LI-Remote

    • To improve the employee experience at every moment that matters, large and small.

    • To make work better for every worker.

      • Every employee is an owner
      • Leadership is in our build
      • We win as a team
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    Working at Firstup

    Overall Culture Score

    4.8/5

    CEO Score

    Bill Schuh
    Top
    5%

    Bill Schuh
    Top 5% of Similar Sized Companies on Comparably

    Awards

    Reviews from current employees

    Our team is full of talented individuals with different backgrounds. I feel like we are all committed to helping each other out, jumping in when someone needs something and they are also funny, easy to work with and great people.
    I think the pay is fair and within market. The variable opportunity is also fair and is incentivizing to drive performance.
    We are a fully-remote organization with a few exceptions. I am used to working from home and comfortable managing my schedule and reaching out when I need something. The people here are really passionate about what we do and building great products and taking care of our customers.

    Diversity at Firstup

    Top 10%

    Gender Score

    As rated by current employees on Comparably

    Top 10%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Performance Bonus
    Office Perks
    Unique Office Space
    Work From Home Policy
    Legal Assistance
    Company Social Outings

    eNPS

    70
    eNPS Score
    75%Promoters
    20%Passive
    5%Detractors

    Firstup's Employee Net Promoter Score (eNPS) is 70, as rated by 65 employees. This means 75% of Firstup employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at Firstup

    1. Join us to create. Be a part of the workforce transforming the employee experience.
    2. We are the communication pipeline for the world! 40 of the Fortune 100 companies use Firstups's platform.
    3. As the experts in workforce comms, Firstup employees are creating change and having fun doing it!
    4. We strive daily to weave DEIB into our culture through our processes, people and decision-making.
    5. We offer world-class benefits, including our "Fruity Umbrella Drink Bonus." You get paid to take a vacation.