API Product Manager | Firstup Jobs
API Product Manager
Remote - UK
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Who We Are

At Firstup, our mission is to improve the employee experience at every moment that matters, large and small. As the communication pipeline for the world's workforce, we now serve 40 of the Fortune 100 companies, reaching and connecting more than 17 million employees daily.

Our employees are experts in the employee experience, workforce communications and technology. 
Joining Firstup means joining a movement to make work better for every worker. As the world’s first intelligent communication platform, Firstup meaningfully engages employees at every moment from hire to retire, and delivers engagement insights to help companies support, promote and retain their talent. Our movement has taken root and is evident in our world-class customer base. Now we need your help. Ready to make a difference in the world?

Our Values

Every employee is an owner with responsibility and credit for our progress.
Leadership is in our build and we see change as a catalyst for improvement.
We win as a team, committed to help our coworkers and customers thrive.


Position Overview

We're seeking an experienced API Product Manager to drive the strategy, development, and growth of our API product suite. In this role, you'll bridge the gap between technical capabilities and business opportunities, working with engineering, marketing, and sales teams to deliver compelling API solutions to our B2B customers.

Key Responsibilities

  • Own the API product roadmap and strategy, aligning it with company objectives and market needs.
  • Collaborate with other product leads to define internal API opportunities to elevate the platform.
  • Analyze market trends, competitive landscape, and customer/internal feedback to identify new API opportunities.
  • Collaborate with engineering teams to define technical requirements and prioritize features.
  • Partner with our tech writer to deliver comprehensive API documentation and developer resources.
  • Monitor API performance metrics and drive continuous improvement.
  • Develop pricing models and go-to-market strategies for API products.
  • Work closely with B2B sales and marketing to articulate API value propositions and drive adoption.

    • Required Qualifications

  • 5+ years of product management experience, with specific focus on API products
  • Strong technical background with hands-on experience in API product management, development, integration or implementation
  • Excellent understanding of SCIM, OpenAPI, REST, GraphQL, webhooks, and API authentication methods
  • Experience with API lifecycle management tools and developer portals
  • Strong analytical skills with data-driven decision making
  • Exceptional communication skills, with ability to translate technical concepts to business stakeholders
  • Proven track record in B2B product management or customer-facing technical roles

    • Preferred Qualifications

  • Technical degree in Computer Science, Software Engineering, or related field
  • Experience with API monetization strategies and pricing models
  • Knowledge of API security best practices and compliance standards
  • Understanding of developer experience (DX) principles
  • Experience with developer advocacy or technical marketing
  • Familiarity with API documentation tools and standards (OpenAPI, Swagger)
  • Experience delivering Integrations via API

    • What We Offer

  • Opportunity to shape and grow our API ecosystem
  • Collaborative environment working with top engineering talent
  • Competitive compensation package
  • Professional development opportunities
  • Flexible work arrangements

    • Benefits & Perks

  • We offer Firstup team members a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend to build your skills for the future of work.
  • Unlimited PTO to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Work from home stipend to help you succeed in a remote environment.
  • Stock options support the core value that every employee is an owner.
  • Excellent opportunity for career advancement in a fast-paced environment.
  • Working with fun, hardworking, inspiring people who are committed to making a difference and much more!
    • Why Firstup?
     
    Because you care - about people, the work you do, and the connections you make. Work is such a large part of life; it only makes sense to make it awesome.
     
    If you want to engage brilliant minds in a high-growth and inclusive environment where ideas are rewarded regardless of who they come from, join us. This is a rapidly changing space so if you thrive on ambiguity, are hungry for a challenge, and have the guts to speak your mind, you could be a perfect fit.
     
    We offer an excellent PTO program, great health benefits, a casual and friendly environment, remote work, and a leadership team who truly believes in your growth – both personally and professionally.
     
    Firstup is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.


    #LI-TM1
    #LI-Remote

    • To improve the employee experience at every moment that matters, large and small.

    • To make work better for every worker.

      • Every employee is an owner
      • Leadership is in our build
      • We win as a team
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    Working at Firstup

    Overall Culture Score

    4.8/5

    CEO Score

    Bill Schuh
    Top
    5%

    Bill Schuh
    Top 5% of Similar Sized Companies on Comparably

    Awards

    Reviews from current employees

    The leadership team is transparent and communicative
    The comp plan is competitive
    I have an amazing team!

    Diversity at Firstup

    Top 10%

    Gender Score

    As rated by current employees on Comparably

    Top 10%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Performance Bonus
    Office Perks
    Company Social Outings
    Legal Assistance
    Work From Home Policy
    Unique Office Space

    eNPS

    71
    eNPS Score
    76%Promoters
    19%Passive
    5%Detractors

    Firstup's Employee Net Promoter Score (eNPS) is 71, as rated by 64 employees. This means 76% of Firstup employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at Firstup

    1. Join us to create. Be a part of the workforce transforming the employee experience.
    2. We are the communication pipeline for the world! 40 of the Fortune 100 companies use Firstups's platform.
    3. As the experts in workforce comms, Firstup employees are creating change and having fun doing it!
    4. We strive daily to weave DEIB into our culture through our processes, people and decision-making.
    5. We offer world-class benefits, including our "Fruity Umbrella Drink Bonus." You get paid to take a vacation.