Implementation Project Manager | FireMon Jobs
Implementation Project Manager
USA, Remote
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FireMon delivers network security policy control for the hybrid enterprise, giving organizations one governed control point for policy across firewall vendors and on-prem, cloud, and hybrid environments. 

As a thought leader in the NSPM space, FireMon is paving the way in the cybersecurity industry across the globe. At FireMon, you'll find a disruptive, cutting-edge environment. It's a place where being proactive is rewarded and each day is more innovative than the last. This drive permeates everything we do, from how we develop our products to how we engage with our customers and how we get things done.

One of the biggest benefits of working with a groundbreaking company like FireMon is the huge impact employees have on the overall product and business. Each person's work directly affects the outcome of the finalized product and success of the business. Additionally, you can voice your ideas and collaborate across departments to learn new aspects of the company. 

The Implementation Project Manager is responsible for performing a wide range of activities related to the project management and implementation of FireMon products and services. 

The role serves as a key partner and primary point of contact to customers; with ownership and accountability for ensuring our solutions deliver value to the customer on or ahead of schedule. Tactically, the PM owns Professional Services Delivery Projects and oversight of the customer journey inclusive of Sales Hand off, Services Engagement, and Services Hand off to effectively engage customers, successfully implement their solutions, and position them for
ongoing success and support following implementation.

About the role

  • Manage simultaneous global projects for multiple customers ensuring timely implementations in accordance with best practices, policies, procedures and prescribed implementation methodology.
  • Plan, document and execute all phases of the project life-cycle including leveraging expertise in various project management functional areas including: Scope Management, Requirements Management, Timeline Management, Risk/Issue management, Communications Management, Priority & Dependency Management and the coordination
    of resources.
  • Build relationships at all levels of the customer to understand needs and drive time to value.
  • Promote change, continuous process improvement, and best practice adoption within both the business and technical team members.
  • Works in cross organizational fashion to formulate implementation level of effort estimates (LOE's) and Statements of Work (SOW's) with customers and future prospects.
  • Provide consistent and comprehensive updates to project stakeholders, including (at a minimum) to-date cost analysis, issue and resolution tracking, and communication with business lines and technology management.
  • Partner with internal teams (development, product management, sales, support and technical engineering) to overcome risks and drive Time to Value of our customers.

    • Required Skills and Experience

  • 3 or more years project management experience with a proven record of accomplishment of successfully delivering projects to senior executives/sponsors for Fortune 500 customers; experience working on and managing enterprise scale IT, Service Delivery, or similar projects or equivalent experience.
  • PMP Certification.
  • Bachelor's Degree in Business Administration, Computer Science, other related technical field, or equivalent experience.
  • Demonstrable flexibility and the ability to execute effectively in a fast-paced environment with competing priorities.
  • Strong negotiation, problem solving, risk management, prioritization, decision making and organizational skills.
  • Strong written and verbal communication skills, executive level presence and experience in communications facilitation.
  • Demonstrated success in a customer-facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, including an aptitude for improving customer satisfaction.
  • A natural self-starter, with strong team building, conflict resolution and collaboration skills.
  • Maintaining reliable and predictable attendance with experience managing a high volume of activity, and a large number of projects, in a fast-paced growing organization. Ability to self-manage and prioritize.
  • Experience working within Network Security is highly preferred
  • Spanish language skills would be preferred. 

    • We are strong believers that cutting-edge cybersecurity can have a huge impact on making the world a safer place and we want other people who feel that same passion. In return, we can offer you the opportunity to work with and learn from a fast-growing, high-performance team.  One of the biggest benefits of working here, is the huge impact employees have on the overall product and business. Each person’s work directly affects the outcome of the finalized product and the success of the business.

      • We Solve Complex Problems
      • We Are Self-Motivated & Resourceful
      • We Break the Mold
      • We Balance Work & Life
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    Working at FireMon

    Overall Culture Score

    3.9/5

    CEO Score

    Jody Brazil
    Top
    15%

    Jody Brazil
    Top 15% of Similar Sized Companies on Comparably

    Awards

    Reviews from current employees

    Visible, transparent, communicative and helpful
    Highly skilled, supportive, always willing to go the extra mile and truly have the best interest of the employees at heart.
    Working with my team and making an impact

    Videos

    Diversity at FireMon

    Top
    40%

    Gender Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Tuition Reimbursement
    Office Perks
    Unique Office Space

    eNPS

    17
    eNPS Score
    50%Promoters
    17%Passive
    33%Detractors

    FireMon's Employee Net Promoter Score (eNPS) is 17, as rated by 6 employees. This means 50% of FireMon employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at FireMon

    1. FireMon is the global thought leader in a space that we invented!
    2. FireMon moves beyond NSPM into Zero Trust & Microsegmentation via an exclusive Illumio partnership.
    3. We're an organization built on trust, autonomy, and collaboration.
    4. Our customers face complex, evolving cybersecurity threats - the work is genuinely challenging and meaningful
    5. We don't follow trends, we set them!