Salesforce Administrator | FireMon Jobs
Salesforce Administrator
USA, Remote
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Are you a true Salesforce Trailblazer - the kind of admin who lights up at a workflow problem and can't help but tinker until it's just right? Are you just as comfortable putting Claude and other AI tools to work, turning tedious documentation and reporting into a five-minute job? If that sounds like you, we'd love to have you join the Revenue Operations team at FireMon. We're a small, passionate, and pretty fun crew sitting right at the heart of FireMon's go-to-market strategy - and we can't wait to meet you.

As our Salesforce Admin, you'll own day-to-day user management, work closely with the entire GTM org (Sales/Marketing/Finance/CS), and recommend best practices, all while keeping our CRM integrations running smoothly. You're a natural communicator who can turn business needs into clean, scalable systems - and you know how to pair your Salesforce chops with AI tools like Claude to get more done, faster.

We're looking for candidates based in the Central or Eastern time zone so you can overlap with our Revenue Operations and Sales/Marketing stakeholders around the globe.

Responsibilities

  • Provide prompt and complete resolution to technical challenges and business support issues related to the CRM instance
  • Manage user profiles, permissions, licenses, and page layouts
  • Maintain existing and new fields, custom objects, workflows, validation rules, managed packages, and integrations
  • Identify opportunities for efficiency, inventing creative yet simple solutions to improve internal and external customer experience
  • Document system processes, train users and contribute to CRM onboarding
  • Partner with global stakeholders to identify and build improvements
  • Work closely with Head of Revenue Operations and VP of Growth Marketing to create “single source of truth” reports/dashboards for sales and marketing organizations
  • Support and maintain integrations across our GTM tech stack, including LeanData (lead routing), ZoomInfo (data enrichment), Gong (conversation intelligence), and Snowflake (data warehouse)
  • Put Claude and other AI tools to work every day, accelerating documentation, reporting, and process design so you can focus on the fun, high-impact stuff

    • Required Qualifications

  • Bachelor's degree in a relevant field, or equivalent experience
  • 3+ years Salesforce.com administration experience
  • Certified Salesforce.com Administrator
  • Active Salesforce Trailblazer - Trailhead badges, community involvement, or just a genuine love of the platform
  • Proven track record of CRM database cleansing and maintenance
  • 3rd party/consultant partnership experience
  • Microsoft Office Suite
  • Power user of Claude (or a similar AI assistant) - you use it daily and know how to get real work done with it, not just dabble
  • Hands-on experience with ZoomInfo and Gong
  • Experience with LeanData or similar

    • Preferred Qualifications

  • SFDC administration in a B2B SaaS environment
  • Experience with Snowflake, Gong, ZoomInfo, Marketo, Asana

    • We are strong believers that cutting-edge cybersecurity can have a huge impact on making the world a safer place and we want other people who feel that same passion. In return, we can offer you the opportunity to work with and learn from a fast-growing, high-performance team.  One of the biggest benefits of working here, is the huge impact employees have on the overall product and business. Each person’s work directly affects the outcome of the finalized product and the success of the business.

      • We Solve Complex Problems
      • We Are Self-Motivated & Resourceful
      • We Break the Mold
      • We Balance Work & Life
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    Working at FireMon

    Overall Culture Score

    3.9/5

    CEO Score

    Jody Brazil
    Top
    15%

    Jody Brazil
    Top 15% of Similar Sized Companies on Comparably

    Awards

    Reviews from current employees

    Visible, transparent, communicative and helpful
    Highly skilled, supportive, always willing to go the extra mile and truly have the best interest of the employees at heart.
    Working with my team and making an impact

    Videos

    Diversity at FireMon

    Top
    50%

    Gender Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Tuition Reimbursement
    Office Perks
    Company Social Outings

    eNPS

    17
    eNPS Score
    50%Promoters
    17%Passive
    33%Detractors

    FireMon's Employee Net Promoter Score (eNPS) is 17, as rated by 6 employees. This means 50% of FireMon employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at FireMon

    1. FireMon is the global thought leader in a space that we invented!
    2. FireMon moves beyond NSPM into Zero Trust & Microsegmentation via an exclusive Illumio partnership.
    3. We're an organization built on trust, autonomy, and collaboration.
    4. Our customers face complex, evolving cybersecurity threats - the work is genuinely challenging and meaningful
    5. We don't follow trends, we set them!