Working at the intersection of hardware, software and molecular science, Carbon is delivering on the promise of 3D digital manufacturing, enabling commercial customers to go beyond basic prototyping to full scale manufacturing. Our company is built on the idea that diverse fields of study can come together to create products that improve people's lives. You will be joining a team with a vibrant culture that is deeply collaborative: product managers work with our entire team to bring product concepts to life.
Our product managers own either a customer segment or a functional area (hardware, software, or materials). Segment PMs are the company’s experts on their customers and the market they inhabit.
As Dental Segment Product Manager, you’ll define the segment strategy and high level product roadmap for Carbon’s place in the dental lab industry. Based on your deep customer knowledge, you’ll help inform product priorities and tradeoffs to create the best outcome for Carbon’s overall customer base and our business.
ResponsibilitiesCreate Carbon’s strategy and product vision for our dental lab segment. Identify current and future customer needs, and work with hardware, software, and materials product teams to prioritize, evaluate, and address those needsCollect and summarize customer insights and requests through interviews, surveys & data analysis; lead or help with relevant customer trials and feedback gathering exercises; draw insights from usage patternsPartner with functional PMs to build and present business cases for significant new products that will serve your segment Bring segment customer expertise to functional PMs and technical teams to help create product requirement documents with prioritized features and justificationsWork closely with product marketing, sales, and service and support teams to ensure smooth and informed product launches with relevant language and key messagingWork within Carbon to help develop and refine forecasts, pricing, and financial models related to your segment.Champion strategies to improve customer adoption of Carbon’s offerings within the dental segment Build cross functional relationships and manage complex, cross-functional projects and communication related to our dental laboratory customers and Carbon’s strategy in the industry
Preferred Skills and ExperienceDemonstrated ability to think creatively and strategically Demonstrated ability to learn new disciplines quicklyDemonstrated ability to work comfortably on multiple projects and to balance competing priorities.Experience in at least one or two of the following: 3D printingThe dental industry Product managementOpen mindedness and curiosity when interviewing customers and industry expertsComfort using and balancing data of different types (qualitative insights, quantitative analyses, market sizing, etc.) to drive product definition.Excellent teamwork and collaboration skills; proven ability to influence cross-functional teams without formal authorityExcellent written and verbal communication; ability to motivate a team towards a shared vision
You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
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