Carbon
Senior Product Manager, Dental
Redwood City, CA
Working at the intersection of hardware, software and molecular science, Carbon is delivering on the promise of 3D digital manufacturing, enabling commercial customers to go beyond basic prototyping to full scale manufacturing. Our company is built on the idea that diverse fields of study can come together to create products that improve people's lives. You will be joining a team with a vibrant culture that is deeply collaborative: product managers work with our entire team to bring product concepts to life.

Our product managers own either a customer segment or a functional area (hardware, software, or materials). Segment PMs are the company’s experts on their customers and the market they inhabit.

As Dental Segment Product Manager, you’ll define the segment strategy and high level product roadmap for Carbon’s place in the dental lab industry. Based on your deep customer knowledge, you’ll help inform product priorities and tradeoffs to create the best outcome for Carbon’s overall customer base and our business. 



Responsibilities

  • Create Carbon’s strategy and product vision for our dental lab segment. Identify current and future customer needs, and work with hardware, software, and materials product teams to prioritize, evaluate, and address those needs
  • Collect and summarize customer insights and requests through interviews, surveys & data analysis; lead or help with relevant customer trials and feedback gathering exercises; draw insights from usage patterns
  • Partner with functional PMs to build and present business cases for significant new products that will serve your segment 
  • Bring segment customer expertise to functional PMs and technical teams to help create product requirement documents with prioritized features and justifications
  • Work closely with product marketing, sales, and service and support teams to ensure smooth and informed product launches with relevant language and key messaging
  • Work within Carbon to help develop and refine forecasts, pricing, and financial models related to your segment.
  • Champion strategies to improve customer adoption of Carbon’s offerings within the dental segment 
  • Build cross functional relationships and manage complex, cross-functional projects and communication related to our dental laboratory customers and Carbon’s strategy in the industry
  • Preferred Skills and Experience

  • Demonstrated ability to think creatively and strategically 
  • Demonstrated ability to learn new disciplines quickly
  • Demonstrated ability to work comfortably on multiple projects and to balance competing priorities.
  • Experience in at least one or two of the following: 
  • 3D printing
  • The dental industry 
  • Product management
  • Open mindedness and curiosity when interviewing customers and industry experts
  • Comfort using and balancing data of different types (qualitative insights, quantitative analyses, market sizing, etc.) to drive product definition.
  • Excellent teamwork and collaboration skills; proven ability to influence cross-functional teams without formal authority
  • Excellent written and verbal communication; ability to motivate a team towards a shared vision
  • You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

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    Working at Carbon

    Overall Culture Score

    4.3/5

    CEO Score

    Ellen Kullman
    Top
    5%

    Ellen Kullman
    Top 5% of Similar Sized Companies in the United States

    Awards

    Reviews from current employees

    Flex time off / unlimited PTO allows me to spend less time focusing on what hours I'm working and more on making sure I am producing quality outputs in a way that works for me.
    Employees are encouraged to be engaged and form alliances - we have a People of Color, Womxn's & Pride ERG.
    There is a lot of emphasis placed on making sure our culture truly lives up to the brand promise. Also our company-wide communication forums, such as #CarbonTalks and Carbon Connect, help employees feel included and informed.

    Videos

    Diversity at Carbon

    Top
    35%

    Gender Score

    As rated by current employees on Comparably

    Top
    25%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Gym Membership / Reimbursement
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Office Perks
    Pet-Friendly
    Company Social Outings
    Work From Home Policy
    Unique Office Space

    eNPS

    44
    eNPS Score
    Promoters
    Passive
    Detractors

    Carbon's Employee Net Promoter Score (eNPS) is 44, as rated by 60 employees. This means 62% of Carbon employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at Carbon

    1. Work Environment
    2. Trusted Leadership
    3. Diversity
    4. Engineering Team
    5. Dog Friendly