National Accounts Manager, Dental
United States
Carbon® is a 3D printing technology company helping businesses to develop better products and bring them to market in less time. We have customers in 17 countries and are continuing to expand globally.  Carbon is venture-backed and headquartered in Redwood City, CA USA.
Job Summary
Reporting to the Head of Dental Sales, North America, the primary role of a Carbon National Accounts Manager on the Dental team is to expand the Carbon platform in strategically important customer and prospective dental laboratory and manufacturing businesses, as well as overlay selling support across all territories in North America. 
Carbon has an all-inclusive subscription business model, rather than a one-time only sale.  This is a strategic sales position that requires in-depth knowledge of traditional and additive manufacturing methods within the dental industry, the ability to build a strong justification for business transformation, and tenacity to navigate a complex capital equipment sales process. 

Working from a home office in the US, this role requires up to 50% travel.


  • Achieve quarterly sales goals by selling new Carbon subscriptions and expanding current customer business. 
  • Manage relationships and growth strategy at strategic named accounts.
  • Develop and execute a business plan, identifying new strategic high-value opportunities for growth and expansion.  Build an active sales funnel of qualified opportunities in
  • Use consultative selling approach to understand customer challenges and business objectives. Identify compelling events for change, business initiatives, decision criteria, quantifiable value and buyer roles in the decision process.
  • Use financial templates to build business cases that demonstrate the economic impact of changing method of manufacturing.
  • Act as a resource by staying up-to-date on current industry trends and advancements.
  • Participate in business review meetings with Sales Directors, account managers and core lab team meetings.  
  • As needed, help support open territories and territory sales directors at priority customer meetings.
  • Establish technical competency in Carbon additive manufacturing and digital dental workflows. Act as a resource by staying up-to-date on current industry trends and advancements.
  • Support selling efforts by attending industry events and trade shows.
  • Requirements:

  • Minimum 5 year’s experience and consistent record of annual over-quota sales results in dental tech/capital equipment sales.
  • Experience selling business solutions to dental laboratories with familiarity of traditional dental laboratory manufacturing processes and digital workflow. 
  • Energized by a complex and evangelist sales process advocating for change to a new technology. Professional sales training preferred.
  • Excellent interpersonal and verbal / written communication skills.
  • Ability to travel up to 50% of the time.
  • Professional, patient and quick to listen when interacting with customers and teammates.
  • Ability to be flexible and adaptable with a dynamic, growing company 
  • Preferred:

  • Bachelor’s degree in engineering or equivalent 
  • Excellent communication skills and professionalism.
  • Ability to learn and comprehend highly technical information and in turn, educate customers.
  • Strong organizational and detailed skills.
  • Problem-solving and critical-thinking skills.
  • Proficiency in computer applications including, Google Docs, Sheets and Slides, as well as Microsoft Office Applications including Excel, PowerPoint and Word.
  • Team player, positive attitude, growth mindset, integrity, accountability, adaptability, entrepreneurial, driven, results-oriented and ethical.
    Carbon is an equal opportunity employer. We provide complete benefits and competitive compensation including equity ownership.
    You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills

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    Working at Carbon

    Overall Culture Score


    CEO Score

    Ellen Kullman

    Ellen Kullman
    Top 5% of Similar Sized Companies on Comparably


    Reviews from current employees

    Flex time off / unlimited PTO allows me to spend less time focusing on what hours I'm working and more on making sure I am producing quality outputs in a way that works for me.
    Employees are encouraged to be engaged and form alliances - we have a People of Color, Womxn's & Pride ERG.
    There is a lot of emphasis placed on making sure our culture truly lives up to the brand promise. Also our company-wide communication forums, such as #CarbonTalks and Carbon Connect, help employees feel included and informed.


    Diversity at Carbon


    Gender Score

    As rated by current employees on Comparably

    Top 40%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Gym Membership / Reimbursement
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Office Perks
    Work From Home Policy
    Unique Office Space
    Company Social Outings


    eNPS Score

    Carbon's Employee Net Promoter Score (eNPS) is 49, as rated by 84 employees. This means 64% of Carbon employees would encourage their friends to become coworkers today.

    1 Cool Reasons to Work at Carbon

    1. Carbon