Carbon
Senior Applications Engineer
United States
At Carbon, we are a team of passionate entrepreneurs, engineers, designers, programmers, and materials scientists who value creativity and the ability to get things done. Our company is built on the idea that when diverse fields of study come together, we can solve challenging problems.

Carbon’s Application Development team owns the collaboration with visionary manufacturing partners from concept to production readiness. Once applications have been identified to be a strong fit, Design Engineers help prospective customers successfully implement Carbon’s technology within their business. Our team drives and educates customers on Design for DLS best practices while creating products that meet or exceed customers requirements and objectives.

As a successful Application Engineer, you will work with Carbon’s Sales and Account Management teams and external customers to support the identification and development of products and businesses that will have a compelling benefit from implementing DLS. You thrive in employing your creative problem solving abilities and growing your depth of expertise across a variety of functional areas (including software, materials, hardware, product development processes and cross-functional team leadership). You are comfortable leading engagements with external and internal company stakeholders and can handle tough situations with poise and confidence.

Note: our headquarters are located in Redwood City, CA. This role can be based out of that office, but we are also open to other U.S. locations.  Open to remote U.S. after demonstrating technical mastery of DLS after a minimum 3 month training period in Redwood City, CA.

Responsibilities:

  • Educate customers in Design for DLS best practices and their implementation in part and product design
  • Use hypothesis-driven approaches to understand problems, define test methods, evaluate solutions, use feedback, iterate and provide recommendations to internal and external customers
  • Educate Carbon’s customers on Design for DLS best practices, including how the printer works, details of Carbon's materials, design guidelines to follow, software used to create new design concepts, and post processing techniques.
  • Evaluate potential projects for production based on DLS product-market fit, including technical readiness and cost model evaluation
  • Develop and optimize applications including customer benchmarks, prototype designs and bridge/production applications 
  • Drive all stages of application development including file preparation, resin dispense, printing, post processing, finishing, and quality control to support customers end-to-end in the Carbon journey
  • Manage timelines, milestones, deliverables and troubleshoot when customers face inevitable challenges or roadblocks
  • Document design requirements and objectives, statements of work, standard operating procedures, next-steps and action items to align all internal and external team members
  • Requirements:

  • Minimum 5 years of experience leading product development/design engagements
  • Experience in consultative sales 
  • Skilled with CAD and CAE software (SolidWorks, NX or CATIA; Magics, Rhino, Grasshopper) 
  • Familiar with traditional manufacturing techniques (injection molding, urethane casting, CNC machining) and design for manufacturing 
  • Experience with office productivity software for documentation, presentation, and data analysis (Word, PowerPoint, Excel, Google Suite)
  • Detail oriented with excellent verbal, graphical, and technical communications skills are a must
  • Demonstrated creative problem solving abilities and positive attitude.
  • BS or MS degree in Mechanical Engineering or similar
  • You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills

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    Working at Carbon

    Overall Culture Score

    4.7/5

    CEO Score

    Ellen Kullman
    Top
    5%

    Ellen Kullman
    Top 5% of Similar Sized Companies on Comparably

    Awards

    Reviews from current employees

    Flex time off / unlimited PTO allows me to spend less time focusing on what hours I'm working and more on making sure I am producing quality outputs in a way that works for me.
    Employees are encouraged to be engaged and form alliances - we have a People of Color, Womxn's & Pride ERG.
    There is a lot of emphasis placed on making sure our culture truly lives up to the brand promise. Also our company-wide communication forums, such as #CarbonTalks and Carbon Connect, help employees feel included and informed.

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    Diversity at Carbon

    Top
    40%

    Gender Score

    As rated by current employees on Comparably

    Top 40%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Gym Membership / Reimbursement
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Financial Benefits
    401K / Retirement Plan
    Office Perks
    Work From Home Policy
    Unique Office Space
    Company Social Outings
    Pet-Friendly

    eNPS

    49
    eNPS Score
    64%Promoters
    21%Passive
    15%Detractors

    Carbon's Employee Net Promoter Score (eNPS) is 49, as rated by 84 employees. This means 64% of Carbon employees would encourage their friends to become coworkers today.

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