Director, Planning, Inventory & Logistics
Redwood City, CA
The Director of Planning, Inventory & Logistics is a critical leader within Carbon’s Supply Chain team. She/he/they reports to the VP of Field & Supply Chain Operations and is part of Carbon’s Core Operations team. She/he/they is responsible for designing and executing Carbon’s planning and logistics strategy so that customer orders arrive on-time and in-full, as well as a full reverse logistics process. Key focus areas in doing so are meeting gross margin targets, optimizing freight costs, trade compliance, inventory valuations, inventory turns, E&O, and cycle count variance. She/he/they works cross-functionally within Carbon, but also externally, communicating regularly with suppliers and key customers.  This role touches many aspects of Carbon’s business-- Carbon’s products run the gamut of Carbon-manufactured and refurbished equipment, 3rd party accessories, production scale resins and core packaged resins (including hazardous goods), and service spare parts and consumables. We operate in 20 countries in North America, Europe, Middle East, Asia and Australia. 

Responsible for - Planning:

  • Responsible for all aspects of Supply Planning, starting with running a monthly Executive S&OP (Sales & Operations Planning) process to ensure alignment across major stakeholders. Drives accountability to the plan among the cross-functional teams and reports out on actuals each month.
  • Runs MRP and Oracle Fusion’s Planning Central to ensure the buyers have the correct plans.
  • Plans production for Carbon, including in-house manufacturing and outsourced contract manufacturing partners for Carbon’s hardware and resin business. 
  • Works closely with the manufacturing team to ensure the planning analysis for process-focused products is accurate. 
  • Ensures adequate safety stocking levels and goods on hand to meet customer demand, while minimizing E&O risk, shelf life, etc.
  • Works on New Product Introductions to ensure a smooth transition from one product to the next.
  • Responsible for - Procurement:

  •  Responsible for all buyers, who place POs against the MRP and expedite as necessary.
  • Responsible for - Inventory Control:

  • Ensures processes are in place and executed appropriately to deliver best in class inventory control, across multiple different types of inventory locations-- managed third party warehouse, field service trunk stocks, and Carbon-controlled inventory. 
  • Supports financial audits with inventory metrics, cycle counts, and wall to wall counts as required. 
  • Manages third-party warehouses, including vendor management, contracts, and audits. 
  • Responsible for - Order Fulfillment:

  • Ensures all processes are in place and executed thoroughly to ensure orders are shipped on time and in-full, whether from a Carbon-controlled location, a third party warehouse or a drop-ship supplier. 
  • Works closely with the Sales Operations team and GoToMarket team to ensure customers understand the impact of any Supply Chain changes.
  • Manages all returned orders and runs a reverse logistics process. 
  • Responsible for - Logistics:

  • Manages all Carbon shipping requirements-- inbound, outbound, production, R&D, and internal demand. 
  • Sets strategy and direction for Carbon’s logistics team, including optimizing shipping lanes, import/export processes, trade compliance and international expansion. 
  • Monitors and audits freight costs and transportation contracts
  • Advises Sales team on best options for shipping balancing time, cost and quality. 
  • Responsible for - People Management:

  • Manages team of people across the above functions, including hiring, growing the team, performance planning, and attrition.  
  • Builds team unity in a diverse team stretching different time zones.
  • Qualifications:

  • 12+ years in Supply Chain management, with emphasis on both hardware and chemical products. 
  • Experience in entering new countries and optimizing the trade and logistics strategies appropriately. Experience shipping dangerous goods and chemical compliance a plus. 
  • Experience successfully managing a budget and hitting cost goals.
  • Experience launching new products and working with suppliers to ensure minimal disruption to the Supply Chain during the transition period.
  • Proven track record of excellent communication and presentation skills, able to summarize succinctly to the executive team as well as provide clear direction to individual contributors.
  • Experience building and managing teams both on-site and remote in different time zones. 
  • Experience managing inventory, especially juggling production inventory levels with E&O and shelf life. 
  • Spirit of continuous improvement and strong desire to do things better
  • Experience working across a complex supply chain, including in-house production, external contract manufacturers, and drop-ship suppliers. 
  • Works well cross-functionally, under pressure, and enjoys new challenges
  • Build strong processes to minimize operational chaos and scale efficiently. 
  • Strong analytical skills. Knows how to use data to reach decisions and set direction and priorities. 
  • You do not need to match every listed expectation to apply for this position. Here at Carbon, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

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    Working at Carbon

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    Ellen Kullman

    Ellen Kullman
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    Reviews from current employees

    Flex time off / unlimited PTO allows me to spend less time focusing on what hours I'm working and more on making sure I am producing quality outputs in a way that works for me.
    Employees are encouraged to be engaged and form alliances - we have a People of Color, Womxn's & Pride ERG.
    There is a lot of emphasis placed on making sure our culture truly lives up to the brand promise. Also our company-wide communication forums, such as #CarbonTalks and Carbon Connect, help employees feel included and informed.


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    Perks and Benefits

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    Carbon's Employee Net Promoter Score (eNPS) is 49, as rated by 84 employees. This means 64% of Carbon employees would encourage their friends to become coworkers today.

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