Data Architect

Data Architect, Vancouver


We are looking for an experienced Data Architect to guide and contribute directly to the foundational data infrastructure of our SaaS business.

You’ll work in an agile environment, developing our world class SaaS application platform that helps hundreds of the world’s top brands make their products and services better. You'll play an active role in building the foundation for the next generation of our platform, using some of the latest technologies and working in a smart, dynamic, energetic team.


  • 10+ years of experience working in software development
  • Hands-on technical experience designing, implementing and operating hundred-terabyte-level data warehouse or data lake projects, preferably in a multi-source, multi-client SaaS environment.
  • Deep understanding of storage, networking, I/O and workload implications of architectural and design decisions for big data installations.
  • Understanding and direct experience working within a secure environment and following data governance regulations (such as SOC2, HIPAA or GDPR) and best practices.
  • Hands-on, expert-level experience with multiple relational database systems (SQL Server, Oracle, PostgreSQL) and no-SQL environments (DynamoDB, Cassandra, etc.).
  • Deep understanding of mainstream data and processing cloud infrastructure stacks, such as AWS (preferred), Azure or Google and infrastructure-as-code (Cloudformation, Terraform).
  • Hands-on experience with parallelized big data computing frameworks such as Apache Spark, Kafka and Hadoop.
  • Role

  • Directly contribute to the architecture, design, implementation and operations of Alida’s global data infrastructure, providing low-latency access to consumers within and outside Alida.
  • You will be a thought leader for our data architecture. You will produce high-quality documentation that will introduce, explain and evangelize our big data strategies to internal and external consumers.
  • Work with other engineering teams within Alida to define and maintain programming interfaces, code contracts and SLAs.
  • Quickly build proof of concept installations to illustrate and validate various design options or architectural choices.
  • Design, build and maintain wide, repeatable coverage test automation within our data infrastructure. Design and implement load and stress testing environments that validate our client SLAs.
  • Work closely with our DevOps team to help deploy, maintain and tune our data infrastructure
  • Help operationalize our data infrastructure with clients and our Sales and Success groups.
  • The Good Stuff:
     + Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry
     + Best-in-class benefits for you and your family
     + Paid vacation with extra personal days  and flexible work environment
     + Great work life balance with a focus on employee wellness
     + Collaborative, heartfelt team culture and winner of Comparably’s “2020 Best Company for Diversity Award” and “2020 Best Company Culture Award”

    About Us:

    Alida created the world's first CXM & Insights Platform, for the world’s most customer-obsessed brands, to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time. At Alida we value being bold, empathetic, curious, and authentic. We also have a lot of fun!

    We Can’t Wait to Meet You!

    We couldn't do what we do without our awesome Lider's and look forward to welcoming you to our Alida family. Join us and let's make a difference together.

    We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

    Follow us at and engage with us on LinkedIn, Twitter & Instagram. 

    • To help companies make decisions with their customers, not for them.

    • We believe in a world where customers are respected as the ultimate source of truth.

      • Bold
      • Empathetic
      • Curious
      • Authentic

    Working at Alida

    Overall Culture Score


    CEO Score

    Ross Wainwright

    Ross Wainwright
    Top 5% of Similar Sized Companies in the United States

    Reviews from current employees

    Collaboration, everyone is willing to help and support each other.
    I've worked at lots of SaaS companies, and the culture of collaboration is incredible at Alida. I love that EVERYONE is willing to help.
    it's OK to try and fail, It's a team effort, it pushes you do give the best, success is at the end of a hard work week


    Diversity at Alida

    Top 15%

    Gender Score

    As rated by current employees on Comparably

    Top 15%

    Diversity Score

    As rated by current employees on Comparably

    Perks and Benefits

    Health & Wellness
    Dental Insurance
    Vision Insurance
    Health Insurance
    Life Insurance
    Paid Time Off
    PTO / Vacation Policy
    Paid Holidays
    Maternity / Paternity Leave
    Office Perks
    Unique Office Space
    Company Social Outings
    Work From Home Policy


    eNPS Score

    Alida's Employee Net Promoter Score (eNPS) is 75, as rated by 110 employees. This means 80% of Alida employees would encourage their friends to become coworkers today.

    5 Cool Reasons to Work at Alida

    1. Awesome perks
    2. Global footprint
    3. Award-winning technology
    4. Learning opportunities
    5. Big brand clients