Financial Operations Associate (Foreign Exchange Dealing) | Monex USA Jobs
Monex USA
Financial Operations Associate (Foreign Exchange Dealing)
Washington, DC, United States

Location: Washington, D.C.; In-Person   

Status: Full-time; Exempt 

Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday 

Since 1999, Monex USA has provided corporate clients with the best foreign exchange (FX) and international payment solutions in the industry. Monex USA guides thousands of clients, from a broad spectrum of industry sectors, through the intricacies of the currency markets. Our unique market insight is widely recognized in main-line business media such as The Wall Street Journal, Reuters, Bloomberg, and CNBC.  

Monex is looking for a dynamic Operations Associate to join our Dealing team. The Operations Associate will assist Dealers in executing foreign exchange trades. The Operations Specialist’s goal will be to make the team more efficient to maximize revenue.   


Responsibilities:
  • Add new accounts including relevant documentation into our CRM system
  • Work with Dealing and clients to ensure on time payments
  • Work with Trading to ensure market orders are filled quickly and accurately
  • Field Operations investigations and liaise with Dealing and clients to rectify delays
  • Field Compliance requests and coordinate with Dealing and clients in a timely fashion
  • Add both standard and high-risk beneficiaries into our CRM system
  • Generate various monthly reports per client requests
  • Set up web users and approvals for clients on Monex Online
  • Stay ahead of upcoming forward deals and ensure they are drawn and paid for or rolled out to a new forward
  • Record all communication on CRM system ensuring details are accurate and up to date
  • Attend and contribute to daily meetings with the Dealing team

Required Qualifications:
  • A BA/BS degree
  • Strong analytical skills
  • Excellent verbal and written communication skills, full command of English language
  • A positive attitude, strong drive to succeed, determination and persistence
  • High ethical business standards
  • Strong sense of customer service with a sense of urgency
  • High degree of professionalism
  • Excellent organizational skills, attention to detail, and the ability to prioritize in a changing environment
 
Qualifications:
  • A BA/BS in Business Administration, Finance, Economics or related field
  • Proven customer service track record
  • Fluency in other languages, especially Spanish, is desirable

Typical Work Hours: 8:30 a.m. to 5:00 p.m. Monday to Friday

Compensation: Salary is commensurate with experience.  The annual salary range is $60,000 to $70,000 plus a 10% annual discretionary bonus.

 
MonexUSA Inc. is an Equal Opportunity Employer. Diversity is valued and the company will not tolerate any form of discrimination or harassment.
 



 

Working at Monex USA

Overall Culture Score

4.4/5

CEO Score

Juan Pablo Carriedo
Top
5%

Juan Pablo Carriedo
Top 5% of Similar Sized Companies on Comparably

Awards

Reviews from current employees

I like the new leadership team that the company has brought in. Everyone is excited for growth and ready to think outside the box and tackle big problems related to growth and expansion.
I like that there is an effort to create an organized path forward and goals for the organization
Ability to laugh throughout the day and bring each other's moods up. When one team member is struggling the office is always proactive at being there for that coworker and making them feel encouraged and excited to continue the day.

Diversity at Monex USA

Top
35%

Gender Score

As rated by current employees on Comparably

Top
40%

Diversity Score

As rated by current employees on Comparably

Perks and Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
Office Perks
Work From Home Policy
Free Food
Unique Office Space
Company Social Outings

eNPS

55
eNPS Score
64%Promoters
27%Passive
9%Detractors

Monex USA's Employee Net Promoter Score (eNPS) is 55, as rated by 33 employees. This means 64% of Monex USA employees would encourage their friends to become coworkers today.

3 Cool Reasons to Work at Monex USA

  1. Monex USA is Bloomberg's #1 Currency Forecaster
  2. 36+ Years of Collective Monex Worldwide Expertise
  3. Monex USA values professional growth. Giving employees the ability to launch/build a career—not just a job