First Advantage
Operations Specialist (Thai Speaker) - Philippine-based
35
eNPS Score
- Job Info
- Why First Advantage
Essential Duties and Responsibilities
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
Job Qualifications
• At least 1 year working experience in a corporate environment
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is able to work Independently
• Must be proficient in using the English and Thai languages
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
• Ensuring the accuracy of the verification attempts (templates, emails, faxes, verbal representations) done.
• Ensuring that timely follow-ups are finished as scheduled.
• Raising insufficiencies from the entities as soon as they are identified.
• Ensuring that all documentation relative to the verification activity is uploaded to the System.
• Ensuring that all requests/checks are initiated correctly within the Internal Service Level Agreement.
Job Qualifications
• At least 1 year working experience in a corporate environment
• With exemplary communication skills
• Effective relationship management skills
• Able to take initiative
• Good interpersonal skills
• Effective organizational skills
• High attention to detail and level of accuracy
• Good time management and stress management skills
• Team player
• Disciplined and is able to work Independently
• Must be proficient in using the English and Thai languages
• Must be residing in the Philippines
• Remote work arrangement and day shift schedule
Working at First Advantage
Overall Culture Score
4.7/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The open communication, positive intent and drive to continue to grow together.
The transparency and openness was refreshing
Videos
Diversity at First Advantage
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 29% | Passive |
| 18% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 35, as rated by 959 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.