First Advantage
Client Coordinator-Mumbai (First Advantage)-Q1-2025
36
eNPS Score
- Job Info
- Why First Advantage
Roles and responsibilities:
Skills required:
Work Location: Mumbai (2 positions)
Work mode : Work from office (should be flexible to travel to office 5 days a week)
Qualification: Full-time graduation (any discipline)
We are looking for immediate joiners!!!
- Performing the role of a Client Coordinator in the areas of BGV related update and progress which includes client relationship management
- Creating/ordering the cases on behalf of FADV on the portal
- Ensuring TAT and SLA is well maintained as per the Client's requirement
- Handling and interfacing the client (from the client's site) for all BGV related processes and resolve queries
- Managing the daily report / dashboard for tracking progress
- Responsible for end-to-end BGV delivery as the Client SPOC
- Building the collaboration and trust with the client for best output
Skills required:
- Exceptional communication skills
- Excellent MS skills
- Presentation skill
- Good English writing / speaking skills to communicate across geography if needed
- Interpersonal skills
- Ownership
- Will be handling the entire background check process including critical stakeholder management
- Should be the bridge and coordinate between FA and Client for accurate and smooth processing of background checks
Work Location: Mumbai (2 positions)
Work mode : Work from office (should be flexible to travel to office 5 days a week)
Qualification: Full-time graduation (any discipline)
We are looking for immediate joiners!!!
Working at First Advantage
Overall Culture Score
4.6/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.
Videos
Diversity at First Advantage
Top
25%
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.