First Advantage
Order Creation Specialist (Remote)
36
eNPS Score
- Job Info
- Why First Advantage
Job Title: Order Creation Specialist (Full time)
Department: Canada Data Services
Location: Philippines Virtual
Job Overview:
This position is responsible for receiving, examining, and preparing background check orders. This role also requires communicating with customers regarding missing information.
Roles and Responsibility:
Department: Canada Data Services
Location: Philippines Virtual
Job Overview:
This position is responsible for receiving, examining, and preparing background check orders. This role also requires communicating with customers regarding missing information.
Roles and Responsibility:
- Initiate background and identity checks
- Scrutinize and analyze incoming files for completion and inconsistencies
- Notify clients/candidates regarding incomplete or incorrect information
- Disseminate information to respective departments
- Answer questions/inquiries from customers and internal teams
- Initiate file closure procedures
- College graduate of any course, no experience required
- Undergraduates must complete at least 2 years in college, with at least 1 year BPO experience
- Business management, behavioral science, and office administration courses a plus
Skills/Knowledge:
- English Communication Skills (Written and Oral)
- Knowledge of MS Office applications (Outlook, Excel)
- Organizational and Analytical Skills
- Attention to Detail
- Typing Speed and Accuracy
- Time Management Skills
Working at First Advantage
Overall Culture Score
4.6/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.
Videos
Diversity at First Advantage
Top
25%
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.