First Advantage
Sales Representative (Outbound) - Infinite ID
36
eNPS Score
- Job Info
- Why First Advantage
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
As a Sales Representative (Outbound) supporting Infinite ID, your role entails engaging with prospective biometrics and fingerprinting clients across diverse industries, targeting decision-makers at the executive level. You'll contribute to the processing of a substantial volume of contracts while conducting 50-75 outbound calls daily, with a focus on appointment setting with potential leads.
Additional Responsibilities:
What You May Need to be Successful:
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.
Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
As a Sales Representative (Outbound) supporting Infinite ID, your role entails engaging with prospective biometrics and fingerprinting clients across diverse industries, targeting decision-makers at the executive level. You'll contribute to the processing of a substantial volume of contracts while conducting 50-75 outbound calls daily, with a focus on appointment setting with potential leads.
Additional Responsibilities:
- Initiating sales efforts for Livescan systems and services, targeting small, and mid-size, government agencies, and corporate clients, both new and existing
- Conducting B2B outbound sales activities, employing various communication techniques to generate leads and follow up on them via telephone
- Exceeding assigned sales quotas and achieving customer experience scorecard metrics
- Managing customer relationships through lead generation, pipeline management, and effective communication
- Advising business customers on suitable solutions, seeking referrals for potential prospects, and closing web-generated leads
- Collaborating with existing partnerships to refer complex opportunities to the outside sales team
- Promptly addressing customer concerns and striving for first-call resolution or appropriate escalation
- Maintaining an up-to-date prospect database and opportunity funnel, ensuring timely order fulfillment
- Handling multiple tasks simultaneously, including customer interactions and utilizing various software applications
- Demonstrating sound decision-making skills when utilizing sales strategies and processes
- Embracing company operating principles and prioritizing customer satisfaction
- Contributing to a positive team environment, fostering collaboration, and embracing new ideas
- Acting with integrity and considering the best interests of colleagues, customers, investors, and communities.
What You May Need to be Successful:
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent experience
- 2+ years of experience in outbound sales, preferably in high-ticket SaaS sector
- Demonstrated success in exceeding sales targets and driving revenue growth
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
Working at First Advantage
Overall Culture Score
4.7/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.
Videos
Diversity at First Advantage
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with 29 offices around the world.