Strategic Partner Success Director | First Advantage Jobs
First Advantage
Strategic Partner Success Director
Atlanta, GA, United States

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.


What You'll Do:   
Our Strategic Partner Manager is responsible for managing a portfolio of highly engaged revenue-generating partners while cultivating new strategic relationships that align with organizational goals. This role requires exceptional partner management skills, strategic thinking, and the ability to drive measurable revenue growth. The ideal candidate will excel at cross-functional collaboration and operational execution to ensure partner strategies are fully integrated across the business.  

Responsibilities:

Partner Relationship Management

  • Oversee and grow relationships with top-tier strategic partners, ensuring alignment with business objectives.
  • Develop and execute joint business plans, co-selling, and co-marketing initiatives.
  • Lead integration and enablement’s projects between partner and internal teams
Revenue Growth & Performance
  • Achieve new business targets through partner-led initiatives.
  • Monitor partner performance, pipeline contribution, and ROI; provide actionable insights and recommendations for leadership.
  • Strengthening win rates through active collaboration with Sales on partner- influenced opportunities.
Internal Collaboration
  • Act as the primary liaison between partners and internal teams (Sales, Marketing, Product, Client Success, Legal).
  • Coordinate enablement programs and ensure partner strategies are embedded in go-to-market playbooks.
Operational Excellence
  • Maintain accurate partner data in CRM and dashboards.
  • Lead quarterly business reviews and ensure contractual compliance.
  • Attend industry and vertical trade shows & events as needed
Perform additional responsibilities as required.

Impact & Success Metrics
  • Achievement of predefined revenue and new business targets through partner channels.
  • Growth in partner-sourced pipeline and closed-won deals.
  • Successful execution of joint go-to-market plans and integration projects.
  • High partner satisfaction scores and retention rates.
  • Effective cross-functional collaboration and influence across internal teams.
  • Timely and accurate reporting of partner performance metrics


What You May Need to be Successful:
  • Bachelor's degree or equivalent work experience. Preferred in Business, Marketing or related fields.
  • 5+ years in strategic partnerships, alliances, or channel management, preferably in SaaS or HR Tech.
  • Demonstrated success in driving partner-sourced revenue growth.
  • Strong leadership, organizational, and project management skills.
  • Executive presence and ability to influence cross-functional C-level stakeholders.
  • Strategic and creative thinker with a bias for action.
  • Excellent written and verbal communication skills.
  • Familiarity with Talent Acquisition cloud technologies and HCM solutions.
  • Open to travel as required.
Preferred: 
  • Experience with partner enablement tools and co-selling frameworks.
  • Analytical mindset with proficiency in CRM and reporting tools.
  • Strong negotiation, conflict resolution, and problem-solving skills.
  • Team player with a collaborative approach.


What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!


The salary for this position is approximately $130-150K per year. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

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Working at First Advantage

Overall Culture Score

4.7/5

CEO Score

Scott Staples
Top
5%

Scott Staples
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Awards

Reviews from current employees

Our leadership team is focused on making First Advantage the best place to work at.
The open communication, positive intent and drive to continue to grow together.
The transparency and openness was refreshing

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Diversity at First Advantage

Top 15%

Gender Score

As rated by current employees on Comparably

Top 15%

Diversity Score

As rated by current employees on Comparably

Perks and Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Employee Stock Purchase Plan
Tuition Reimbursement
Office Perks
Work From Home Policy

eNPS

35
eNPS Score
53%Promoters
29%Passive
18%Detractors

First Advantage's Employee Net Promoter Score (eNPS) is 35, as rated by 959 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.

3 Cool Reasons to Work at First Advantage

  1. First Advantage is undergoing a technology transformation and is in a time of significant growth.
  2. The company is backed by Silver Lake Partners, the global leader in technology investing.
  3. It's a truly global organization with customers and teams members around the world.