Sr. Technical Product Director | First Advantage Jobs
First Advantage
Sr. Technical Product Director
Atlanta, GA, United States

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. 

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.


What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 10,000 employees, First Advantage performs over 90 million screens in over 200 countries and territories annually.

Who You Are:

  • You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
  • You are well versed in different technology frameworks and are comfortable with identifying/leading technical requirements.
  • You are skilled in product strategy, market research, and client interaction. You know how to drive client conversations around their desired outcomes.
  • As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
  • An Innovator — you see gaps in current product processes or workflows as an opportunity to improve and try something new.
  • A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do:
A successful Senior Technical Product Director will work alongside Product leadership to define and communicate the strategic path of both current and future First Advantage products. The Senior Product Director is engaged in the day-to-day decisions regarding product development and product releases, while influencing sales, marketing, finance, analytics, operations, implementation, and senior management to achieve revenue and profit goals.
They will maximize product reusability and repeatability & focus on revenue growth to enable new logo strategic client acquisitions, improved customer experience & teamwork.  This includes new product conception, definition, launch, and post-launch activities, including increasing the profitability of existing products.

Responsibilities:
  • Work closely with Product leadership to plan and coordinate the execution and delivery of data driven business plans and strategies for a portfolio of integration and background screening solutions  
  • Manage a team of Product Owners to ensure delivery of innovation and customer value through the product development lifecycle
  • Collaborate with internal and external stakeholders to formulate, document, and validate  tactical, actionable requirements for product development
  • Manage roadmap prioritization and appropriate trade-offs regarding implementation issues based upon understanding constraints, dependencies, costs, resources and customer benefits
  • Actively measure and analyze existing products for opportunities to innovate and improve
  • Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction
  • Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to ensure product delivery, quality, documentation and presentation of product features and solutions
  • Keep abreast of the competitive landscape, industry trends, and digital innovation within the marketplace to inform go-to-market planning and coordination
 
What You May Need to be Successful:
  • Bachelor’s Degree or higher in a business or technology field
  • Seven (7) or more years related experience in Business Analysis, Product Management or related role, preferably in a global, public organization, including practical agile experience, including a minimum of three years as a people manager.
  • Proven experience with product and software development tools, techniques and agile methodologies
  • Strong leadership skills with a track record of leading and growing high-performing teams
  • Strategic thinker with the ability to balance short-term needs with long-term vision
  • Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
  • Demonstrated success in setting strategy and executing in a matrixed organization
  • Excellent communication and collaboration skills, with the ability to work effectively across different teams and levels of the organization
  • Ability to synthesize and analyze data from a variety of sources, identify issues, draw conclusions, and craft solutions
  • Ability to conduct and lead project meetings and track progress against stated strategies and timetables
  • A passionate commitment to user-centered design and development
  • Excellent problem-solving, organizational, analytical, and communication skills

Why First Advantage is Your Next Big Career Move  
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

Additional benefits offered to our eligible people include:
  • Ability to work remotely with occasional business travel   
  • Medical, Vision, Dental, and supplementary benefit plans
  • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)  
  • Competitive and flexible Paid Time Off (PTO) and 8 paid company holidays   
  • Access to new tech and growth opportunities, and leaders who want to see you succeed!


What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!


The salary range for this position is approximately $160,000-185,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.

Working at First Advantage

Overall Culture Score

4.6/5

CEO Score

Scott Staples
Top
5%

Scott Staples
Top 5% of Similar Sized Companies on Comparably

Awards

Reviews from current employees

Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.

Videos

Diversity at First Advantage

Top
25%

Gender Score

As rated by current employees on Comparably

Top 25%

Diversity Score

As rated by current employees on Comparably

Perks and Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
Tuition Reimbursement
Employee Stock Purchase Plan
Office Perks
Work From Home Policy

eNPS

36
eNPS Score
53%Promoters
30%Passive
17%Detractors

First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.

3 Cool Reasons to Work at First Advantage

  1. First Advantage is undergoing a technology transformation and is in a time of significant growth.
  2. The company is backed by Silver Lake Partners, the global leader in technology investing.
  3. It's a truly global organization with customers and teams members around the world.