First Advantage
Operations Clerk
36
eNPS Score
- Job Info
- Why First Advantage
At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.
Who You Are:
We are looking for an Operations Clerk who considers themselves:
What You'll Do
The Operations Clerk provides essential administrative support to the Operations team, primarily focusing on clerical tasks. This role requires a high level of organization, attention to detail, and the ability to manage time-sensitive responsibilities. The ideal candidate will be comfortable with data entry, matching and indexing, document scanning, sorting, and filing client and business transactions, ensuring smooth and efficient operation within the department. This position will collaborate with team members in various Operations departments.
Responsibilities:
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
#LI-LR1
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 30,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with about 5,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.
Who You Are:
We are looking for an Operations Clerk who considers themselves:
- You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
- As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
- An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
- A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.
What You'll Do
The Operations Clerk provides essential administrative support to the Operations team, primarily focusing on clerical tasks. This role requires a high level of organization, attention to detail, and the ability to manage time-sensitive responsibilities. The ideal candidate will be comfortable with data entry, matching and indexing, document scanning, sorting, and filing client and business transactions, ensuring smooth and efficient operation within the department. This position will collaborate with team members in various Operations departments.
- Starting wage of $18 per hour or approximately $37,440 USD annually.
- Location: Position is based in our Fishers, IN office.
- Hours: Monday – Friday, 7:30am – 4:00pm ET (40-hour work week)
Responsibilities:
- Provide general clerical support across Operations as needed, including sorting incoming mail.
- Print, prep, and scan documents into relevant databases for record-keeping and processing purposes.
- This position requires the ability to sit or stand for extended periods, lift and carry light office supplies and documents, and perform repetitive tasks such as scanning and data entry.
- Assist with other administrative tasks as assigned by the Operations Manager to ensure smooth department operations.
- High School Diploma or GED required.
- At least one year in a clerical or administrative role, particularly with document scanning and data entry, is preferred.
- Strong computer and data entry skills, with familiarity in using office software (Microsoft Office Suite or similar) and database systems.
- A keen eye for accuracy and detail in data entry, document management, and reconciliation tasks.
- Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines.
- Capable of working with minimal supervision while staying highly organized and focused.
- Must be able to perform time-sensitive tasks with a sense of urgency and precision.
- Strong team orientation with the ability to contribute positively to the department and assist with cross-functional needs as they arise.
- Willingness to take on varied tasks and adjust to changing workflow needs.
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
Additional benefits offered to our eligible people include:
- Medical, Vision, Dental, and supplementary benefit plans
- 401k with an employer match, and an Employee Stock Purchase Plan (ESPP)
- Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays
- Access to tech and growth opportunities, and leaders who want you to succeed!
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
#LI-LR1
Working at First Advantage
Overall Culture Score
4.6/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.
Videos
Diversity at First Advantage
Top
25%
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.