First Advantage
Vice President, Operations (Hybrid, PHILIPPINES)
35
eNPS Score
- Job Info
- Why First Advantage
Location: Alabang, Philippines
Employment Type: Full-Time | Executive Level
Are you a strategic leader with a passion for operational excellence?
Join us as Vice President, Operations and take the helm of our fulfillment functions, driving efficiency, innovation, and client satisfaction in a dynamic, high-growth environment.
What You’ll Do
As VP of Operations, you’ll be the driving force behind our operational success. Your mission:
- Lead and Inspire: Build, mentor, and empower a high-performing team that thrives on accountability and collaboration.
- Optimize and Innovate: Design and implement strategies that streamline workflows, enhance service delivery, and reduce costs.
- Deliver Excellence: Ensure top-tier client experiences by monitoring performance metrics and resolving escalations with precision.
- Shape the Future: Align operational goals with company strategy, spearhead cross-functional initiatives, and stay ahead of industry trends.
What We’re Looking For
- Proven Expertise: 10+ years in operations leadership, ideally in background screening, risk management, or due diligence.
- Visionary Leadership: A track record of scaling operations in high-growth environments.
- Data-Driven Decision Maker: Skilled in process improvement, analytics, and leveraging technology for efficiency.
- Exceptional Communicator: Strong problem-solving and decision-making abilities with executive presence.
Why You’ll Love It Here
- Impact: Your leadership will directly shape our operational success and client satisfaction.
- Growth: Opportunities for career advancement and influence at the executive level.
- Innovation: Collaborate with Product, Technology, and Enablement teams to implement cutting-edge solutions.
- Culture: Join a team that values accountability, collaboration, and continuous improvement.
Ready to lead with vision and drive operational excellence?
Apply now and be part of a company that’s redefining industry standards.
Working at First Advantage
Overall Culture Score
4.7/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The open communication, positive intent and drive to continue to grow together.
The transparency and openness was refreshing
Videos
Diversity at First Advantage
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 29% | Passive |
| 18% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 35, as rated by 959 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.