First Advantage
Operations Analyst - US VS (International Voice Process) - Remote-Mumbai/Bangalore only-Q1 & Q2
36
eNPS Score
- Job Info
- Why First Advantage
Job Overview:
The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States. The verifications are done at our Mumbai & Bangalore sites, India
Job Description:
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States. The verifications are done at our Mumbai & Bangalore sites, India
Job Description:
- Search the web to find the listings for universities, colleges and companies.
- Initiate verification calls to verify the credentials of the applicants.
- Send written verification requests and faxes for verifications as per the policies of the institutions/organizations.
- Enter appropriate verified data into the system and generate a report.
- Follow quality guidelines and achieve the targets set by the Team Leader.
- Share necessary Information to update the Database in case of any changes/updates
- Follow the IT Policy and Data Security guidelines.
- Mentor new joiners and conduct regular Quality check
- Typing speed of 20 wpm /90% accuracy
- Ability to comprehend & articulate
- Willingness to work night shifts
- Minimum 6 months’ experience, in an International BPO/KPO
- HSC / Diploma (10+3) / Graduate
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Working at First Advantage
Overall Culture Score
4.6/5
CEO Score
Top
5%
Scott Staples
Top 5% of Similar Sized Companies on Comparably
Awards
Reviews from current employees
Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.
Videos
Diversity at First Advantage
Top
25%
Gender Score
As rated by current employees on Comparably
Diversity Score
As rated by current employees on Comparably
Perks and Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Financial Benefits
- 401K / Retirement Plan
- Employee Stock Purchase Plan
- Tuition Reimbursement
- Office Perks
- Work From Home Policy
eNPS
| 53% | Promoters |
|---|---|
| 30% | Passive |
| 17% | Detractors |
First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.
3 Cool Reasons to Work at First Advantage
- First Advantage is undergoing a technology transformation and is in a time of significant growth.
- The company is backed by Silver Lake Partners, the global leader in technology investing.
- It's a truly global organization with customers and teams members around the world.