Senior Director - DevOps | First Advantage Jobs
First Advantage
Senior Director - DevOps
Bangalore-560066, ITPL Bangalore, India

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
We are seeking a Director of DevOps Engineering to be part of our dynamic IT Infrastructure and Operations team at FA. 

What We Do:
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our clients to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of over 33,000 clients. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 19 countries with about 5,500 employees, First Advantage performs over 93 million screens in over 200 countries and territories annually.

Who You Are:
You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.
As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.
An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new.
A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology.

What You'll Do 
As the Director of DevOps Engineering at FADV, your primary responsibility is to lead and support your team, ensuring they grow as engineers, deliver valuable work, and find career satisfaction. Your technical leadership and solid background in software development will enable you to challenge and grow your team members. You will influence the culture, facilitate technical delivery, and work with your team on direction and execution. You will design containerization and implement/migrate large and complex applications on Public Cloud, playing a critical role in advancing FADV towards predictive pipelines and an SRE-based model.

Responsibilities:

Technical Leadership:
  • Ensure industry best practices in Infrastructure Architecture, Continuous Delivery and Integration, Deployment, Security, 3rd-level Support, and Test Automation.
  • Take ownership of all infrastructure and development operations, ensuring work meets user and commercial objectives, is delivered on time, within budget, and to agreed quality standards.
  • Create roadmaps, identify delivery milestones, and determine capacity and cost requirements.
  • Strategize, design, and implement highly efficient solutions on Azure Public Cloud for security, resilience, performance, networking, availability, and blue-green deployments.
  • Enhance the System Development Life Cycle methodology and associated cross-functional tools to ensure adoption and continuous improvements.
  • Stay updated on the global state of commercial cloud and open-source operations.
  • Prioritize efforts to enhance complex software-defined infrastructure.
  • Ensure processes and training are in place for continuous service improvement.
  • Develop and evangelize excellent engineering and organizational practices.
Team and Stakeholder Management:
  • Lead and develop teams of engineers across time zones.
  • Advocate for modern, agile software development practices.
  • Handle hiring, coaching, mentoring, feedback, and career development.
  • Collaborate with other leaders in the organization as part of the leadership team.
  • Coordinate with management and external stakeholders or customers.
  • Foster a healthy, collaborative engineering culture aligned with company values.
  • Set and manage expectations with other engineering and operational teams.
What You May Need to be Successful:
Qualifications:
  • University degree in Computer Science or a related software engineering field.
  • A total to 15+ years of experience with a relevant of 7+ years in people management (preferably in mid-sized & established organizations. Startup experience will be an added advantage for this role)
  • Advanced skills in Terraform and Python.
  • Experience running production operations as SAAS or IT with critical uptime requirements.
  • Familiarity with DevOps principles and practices.
  • Proven leadership ability and a high standard of operational excellence.
  • Passion for developing and growing people, with a demonstrable track record.
  • Deep knowledge and passion for software development.
  • Clarity on the drivers of quality in software engineering.
  • Strong organizational skills.
  • Experience working in an agile development environment.
  • Thorough understanding of modern infrastructure, including Kubernetes or Bicep.
  • Good knowledge of Azure cloud computing concepts and technology.
  • Practical knowledge of Linux and networking.
  • Hands-on experience with software automation.
  • Fluency and comfort with cloud terminology.
Why First Advantage is Your Next Big Career Move  
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.

What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

EMPLOYEE BENEFITS – India Region:
  • Most of the roles are enabled with the ability to work remotely with occasional business travel.  Hybrid working model
  • Comprehensive employee Leave policy
  • Career progressions through Internal job opportunities and Global Talent mobility programs
  • Career Development: Mentoring Program, People Management Program, cross-functions training, soft skills training.
  • Continuous learning and development opportunities. Upskilling and reskilling opportunities mobilized through e-learning platforms
  • Training and Certification reimbursement programs
  • Medical Insurance coverage for employees and parental insurance benefits available. Calendarized Employee Wellness programs
  • Quarterly Rewards and Recognition program to recognize exemplary performance
  • Other attractive allowances – Weekend working, Holiday pay, Relocation assistance, Maternity bonus, Creche allowance & Other allowance etc.

Working at First Advantage

Overall Culture Score

4.6/5

CEO Score

Scott Staples
Top
5%

Scott Staples
Top 5% of Similar Sized Companies on Comparably

Awards

Reviews from current employees

Our leadership team is focused on making First Advantage the best place to work at.
The transparency and openness was refreshing
The open communication, positive intent and drive to continue to grow together.

Videos

Diversity at First Advantage

Top
25%

Gender Score

As rated by current employees on Comparably

Top 25%

Diversity Score

As rated by current employees on Comparably

Perks and Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
Tuition Reimbursement
Employee Stock Purchase Plan
Office Perks
Work From Home Policy

eNPS

36
eNPS Score
53%Promoters
30%Passive
17%Detractors

First Advantage's Employee Net Promoter Score (eNPS) is 36, as rated by 884 employees. This means 53% of First Advantage employees would encourage their friends to become coworkers today.

3 Cool Reasons to Work at First Advantage

  1. First Advantage is undergoing a technology transformation and is in a time of significant growth.
  2. The company is backed by Silver Lake Partners, the global leader in technology investing.
  3. It's a truly global organization with customers and teams members around the world.